Rights and Privacy statement

In New Zealand, when you use a health or disability service you have rights. The rights are called the Code of Health and Disability Services Consumers’ Rights or “the Code”.

You have:

1. The right to be treated with respect.
2. The right to be treated fairly.
3. The right to dignity and independence.
4. The right to have good care and support that fits your needs.
5. The right to be told things in a way that you understand.
6. The right to be told everything you need to know about your care and support.
7. The right to make choices about your care and support.
8. The right to have support.
9. The right to decide if you want to be part of training, teaching or research.
10. The right to make a complaint.

If you are not happy with the services and support you receive, you can:

• Talk to the person you are not happy with.
• Ask your family member or friend to help you make a complaint.
• Call 0800 55 50 50 and ask for a health and disability advocate or email [email protected]
• Call 0800 11 22 33 to make a complaint with the Health and Disability Commissioner.

Career Moves trust collects personal information from you, including information about your:

• Name & address
• Contact information
• Location
• Interactions with us
• Employment history
• SWN & ORS numbers

We collect your personal information in order to:

• Report and manage our business
• Report to MSD & ACC and other referral agencies as required

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:

[email protected] or call Mark Smith on 027 570 6668